Network Commercial Operations Specialist

Listing reference: buflg_000032
Listing status: Online
Apply by: 28 November 2026
Position summary
Industry: Distribution, Transport & Logistics
Job category: Courier Services
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Monitor franchisee commercial performance, analyse branch performance and support the implementation of improvement initiatives.
Job description

Performance MonitoringMonitor the commercial performance of regions, franchisees and drivers, identify performance gaps and develop practical improvement plans.
Settlement Rate OptimisationReview and optimise settlement rates, standards and calculation methodologies based on market conditions and cost analysis.
Unit Rate AnalysisAnalyse unit rates across regions and develop plans to improve or optimise pricing and commercial performance.
Network Policy AnalysisConsolidate regional delivery-fee policies, conduct analysis and post-implementation reviews, and recommend practical improvements.
Commercial ReportingPrepare and distribute commercial performance data for regions, franchisees and drivers, and develop standard commercial analysis templates.
Pricing DesignDesign and optimise pricing products and produce commercially sound feasibility proposals.
Business RequirementsTranslate business development needs into appropriate system improvements and coordinate product requirements with the relevant teams.
Other DutiesPerform other reasonable ad hoc duties assigned by the line manager.

Minimum requirements

QualificationsBachelor’s degree or higher in Logistics, Supply Chain Management or a related field.
ExperienceAt least 3 years’ experience in domestic parcel or last-mile delivery operations. Experience in operations management, marketing or pricing analysis within the sector is advantageous.
Technical Knowledge & SkillsSound knowledge of pricing and operating models in the domestic parcel sector, with strong commercial acumen and data analysis skills. Able to use data to identify operational and commercial issues.
General SkillsProficiency in Microsoft Excel, PowerPoint and Word.
CompetenciesAble to work effectively under pressure; dependable, diligent and highly self-motivated, with strong commitment, logical thinking, communication and presentation skills.
Preferred ExperienceExperience in network financial settlements, network commercial analysis or pricing analysis within the domestic parcel sector is advantageous.

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